Update Recruitment Assist and Browser
After a new version of Recruitment Assist is released, you will need to update both your Chrome browser and the extension to ensure everything works correctly. Follow these five steps in order.
On this page
  1. Update the Recruitment Assist Extension
  2. Update Google Chrome
  3. Close All Job Board Tabs
  4. Log Out and Log Back In to Recruitment Assist
  5. Verify Recruitment Assist Profile Push
  1. 📝Why is this important?
    Job boards like Indeed, LinkedIn, Dice, Monster, and CareerBuilder update their websites periodically. When they do, we release a new version of Recruitment Assist to keep resume push working smoothly. Without updating, you may experience push failures or missing features.
  2. 1
    Update the Recruitment Assist Extension
    • In Chrome, type chrome://extensions in the address bar and press Enter.
    • Enable Developer mode by turning ON the switch in the top-right corner.
    • Click the Update button displayed at the top of the Extensions page.
    • Wait a few seconds while Chrome updates all installed extensions.
    • Turn Developer mode OFF after the update is complete.
  3. 💡How to check your current version
    • Right-click on the Recruitment Assist extension icon in your browser and select Manage Extension.
    • In the extension details page, check the Version number displayed in the Version section.
    • Compare the version number with the latest version shared by the CrintellTech Support team to confirm whether your extension is up to date.
  4. 📝Note
    If you do not manually update, Chrome will automatically update the extension within 6–8 hours. However, we recommend updating manually so you can start using the latest version right away.
  5. 2
    Update Google Chrome
    • Open Google Chrome on your computer.
    • Click the three-dot menu (⋮) in the top-right corner of Chrome.
    • Navigate to Help → About Google Chrome.
    • Chrome will automatically check for available updates and install them.
    • Click Relaunch when prompted to complete the update.
  6. 💡Tip
    We recommend always using the latest stable version.
    For detailed instructions, visit Google's official guide on updating Chrome.
  7. 3
    Close All Job Board Tabs

    If you currently have any job board tabs open, such as Indeed, LinkedIn, Dice, Monster, or CareerBuilder, close those tabs completely.

    This ensures that the updated Recruitment Assist extension loads properly when you reopen the job board portal. Refreshing the page alone is not sufficient — the tab must be fully closed and reopened.

  8. 4
    Log Out and Log Back In to Recruitment Assist

    Log Out

    • Click the Recruitment Assist icon in your Chrome toolbar.
    • Click Sign Out.

    Alternatively, you can sign out directly using the link: Sign Out of Recruitment Assist

    Log Back In

    • Visit CrintellTech and click Login in the top-right corner.
    • Enter your official email ID and password.
    • If you have forgotten your password, click Forgot Password or contact CrintellTech Support at support@crintelltech.com.

    Verify You Are Logged In

    • Click the Recruitment Assist icon in your browser toolbar.
    • Confirm that your name is displayed. This indicates that you are successfully signed in.
  9. 5
    Verify Recruitment Assist Profile Push
    • Open your preferred job board (Indeed, LinkedIn, Dice, Monster, or CareerBuilder).
    • Navigate to a candidate profile that contains contact details, such as a phone number or email address.
    • Confirm that the Recruitment Assist popup appears and the profile push is completed successfully.
    • If a duplicate notification (black box) appears, it indicates that the candidate already exists in your ATS. This is expected behavior.
  10. Our IT team restricts extension updates. What should we do?
    Ask your IT administrator to allow updates for the CrintellTech Recruitment Assist extension. The extension ID can be found at chrome://extensions. Your IT team can whitelist this extension for automatic updates.
    I updated, but my name still does not appear on the daily report. Why?
    Your daily activity report tracks actions performed through the Recruitment Assist extension. If your name is missing from the report, it usually means one of the following: 1. You are using a different browser than the one where Recruitment Assist is installed. 2. You were not logged in to the extension when browsing the job board. 3. The extension version is outdated. Complete all five steps above and try again. If the issue persists, contact support.
    How often are updates released?
    Updates are released as needed when job boards change their website structure or when new features are added. You will typically be notified by your IT team or CrintellTech support when an update is available.
  11. Need More Help?
    If none of these steps resolve your issue, contact our support with a brief description and screenshot of the problem or call 1-888-430-8232
    support@crintelltech.com